Open files for all new shipment and ensure proper handling of all shipment files
Handle incoming mails and send mails to designated clients or customers.
Maintaining system database.
Communicating verbally and writing to answer enquiries and provide information.
Request for rate from airline.
Request for rate from Partners.
Follow up on all airline and shipping company procedures in order to keep an updated file.
Create a database for all airlines, shipping and terminal local charges for both export and import shipment.
To initiate pick up for airfreight shipment
To forward and submit quote for airfreight shipment.
To assist in opening form M and forward the form M to required authority.
To ensure that each transaction regarding airfreight and seafreight are created and documented, such as: Airway bill, Bill lading, form M, CCVO, Packing List, Entry, Invoice, NAHCO & SAHCOL handling receipt, job card, client quoted amount and partner quoted amount are filed and documented.
To ensure that, before the processing of any shipment, MD must approve the agreed quote.
To ensure that after clearing, all the original and necessary documents that are supposed to be in the file are all returned to the file.
To ensure that all movement of airfreight shipment from the port to the office and from office to customers’ warehouse are closely monitored and securely delivered without theft or damage.
Take instructions from your supervisors and complete required tasks.
To monitor driver that are taking any airfreight shipment for delivery.
To ensure that each file have all necessary document intact.
Ensure to send regular update to all clients.
To ensure the air /sea freight field officers set out early for the field operation by